Refund policy

Each order is thoughtfully prepared and packed with care. Due to the nature of our products, all sales are final and we do not accept returns, exchanges, or refunds.

Monthly Mail Club Subscriptions

Monthly Mail Club payments are non-refundable once processed. If you choose to cancel your subscription, your cancellation will apply to future billing periods and will not refund payments that have already been processed.

Incorrect or Damaged Orders

While we do not accept returns, we want to make sure you receive what you ordered. If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible after delivery with your order information and photos of the item and packaging.

We will review the issue and, when appropriate, provide a replacement at our discretion and subject to availability.

Lost or Delayed Mail

Once an order has been transferred to the postal carrier, delivery times and delays are outside of our control. Please refer to our Shipping Policy for information regarding delayed, missing, or returned mail.

Address Errors

Customers are responsible for providing a complete and accurate shipping address at checkout. We cannot provide refunds for orders delivered incorrectly, returned, or lost due to an incorrect or outdated address provided by the customer

By completing a purchase from Grace Filled Mail, you acknowledge and agree to this Return & Refund Policy.

Thank you for supporting our small business. We truly appreciate every order and the opportunity to send a little happiness your way. 💌